Privacy Policy

Effective Date: 15-May-2025

Last Updated: 24-May-2025

We at ExploreVarkala.com respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://explorevarkala.com/ or engage with us regarding our travel packages, including the Varkala Package Tour, Trivandrum Package Tour, and other customized travel services.

By accessing our website or submitting your personal information through our contact form, WhatsApp or phone call, you agree to the practices described in this policy:

Information We Collect

When you interact with us, such as by submitting the contact form or enquiring about a tour through WhatsApp or phone call, we collect:

  • Full Name
  • Email Address
  • Mobile Number
  • Tour preferences or queries

Information Collected Automatically

When you visit our website, we automatically collect:

  • IP Address
  • Browser type and version
  • Device type
  • Pages visited and time spent
  • Referring/exit pages
  • Cookies and other tracking technologies

This helps us improve our website performance and marketing effectiveness. Most of all, it helps us serve our website visitors better when they visit us again.

How We Use Your Information

We may use your personal information for the following purposes:

  • To respond to your inquiries or requests submitted through the website.
  • To send confirmations, updates, and customer service messages.
  • To offer personalized travel recommendations or packages.
  • To conduct advertising and remarketing campaigns via Google Ads and Facebook.
  • To comply with legal obligations and respond to law enforcement requests.
  • To improve our website functionality, security, and user experience.

Legal Basis for Processing (For EU/International Users)

If you are accessing our services from jurisdictions governed by data protection laws such as the GDPR, our legal bases for collecting and using your personal data include:

  • Consent: Provided when you fill out the contact form or engage with marketing communications.
  • Legitimate Interests: To improve services, secure our platform, and conduct marketing (where permitted).
  • Legal Obligations: When required by law.

Sharing and Disclosure of Information

We do not sell your personal information. However, we may share it with:

  • Service providers and third-party vendors (e.g., CRM tools, analytics platforms, and advertising networks).
  • Government authorities or legal advisors, if required under applicable law.
  • Business transferees in case of merger, acquisition, or asset sale.
  • All third-party partners are bound by strict confidentiality obligations.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Understand user behaviour on our site.
  • Serve personalized ads on Google, Facebook, and partner platforms.
  • Monitor and analyse website traffic and trends.
  • You may opt out of personalized advertising via:
  • Google Ads Settings
  • Facebook Ad Preferences

You can also manage cookies through your browser settings.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

Criteria for data retention include:

  • Duration of the tour enquiry lifecycle.
  • Ongoing communication with the user.
  • Legal or contractual obligations.

Data Security

We implement commercially reasonable administrative, technical, and physical security measures to protect your information. However, no electronic transmission or storage method is 100% secure.

We disclaim liability for unauthorized access to data due to circumstances beyond our control.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices, and we encourage you to read their privacy policies before engaging with them.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that data from a minor has been collected, we will take steps to delete it promptly.

International Data Transfers

If you are located outside India, please note that your data may be transferred to, stored, and processed in India where our servers are located. By using our services, you consent to this transfer.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the effective date clearly posted.

Continued use of the website after any changes constitutes your acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal data is handled, please contact us by:

Email: explorevarkalaa(@)gmail.com

Phone/Whatsapp: 91+8078188882

Note: This Privacy Policy is published in compliance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (once enforced), as well as relevant international frameworks like the GDPR and CCPA where applicable.